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Pfff... know what’s so frustrating about how things are going? It irritates me so much how we’re working now, you know that? What a struggle to get this organized properly. Do you recognize these kinds of feelings, and maybe even comments you make out loud? At lunch with trusted colleagues? I certainly had things that frustrated me when I still worked at large organizations. But even now, when my WiFi glitches, two appointments are double-booked, and that sort of thing. Frustrations where I can sometimes do something about it, and sometimes they’re beyond my control—or so I think.

“As a participation body, you are there for your constituency. You want to find out how everyone thinks about certain topics. With other tools, you only speak to a small group. Dialogue offers insights into what really matters to our entire constituency.” Shuwei Loo is a member of the works council within the municipality of Breda, which employs some 3,000 employees. He is happy to share his experiences with CircleLytics’ dialogue.

Edith Scholten is programme manager of ‘Working Contemporary’ within the Ministry of Health, Welfare and Sports. Edith: “Some 1,300 employees work at the core department of VWS and when research is done, everyone receives a survey. Employees did complain that they are a bit survey tired, and I can understand that. Still, as an employer, you want to keep testing certain topics. For instance, during the Covid period last year, we asked about their state of mind via various online employee experience surveys and later also about their experiences of working from home: ‘What do you run into when you work from home and what would it take to solve this?’

The works council of Reclassering NL has been working with CircleLytics’ dialogue solution for works councils and employee participation for some time.

Johan Berends worked at Fortis Bank Netherlands, was a member of the works council and lost his job after a reorganization. In 2012, he decided to offer training and consultancy for the works council of his company Metamorfase.

“The dialogue helps us to get the opinions of our constituents and place them where they belong in our organization; with the director, with the teams.” A Central Works Council wants to talk to its constituents. The challenge within our organization Politie Nederland is that we wanted a representative group within all disciplines to have their say. However, in a large organization with over 65,000 employees, many of whom also work on the street, that’s quite an effort.

The advisors of The Growth Lab (TGL) have years of experience in improving team and organizational performance. With data-driven and people-oriented insights, they transform employee experiences in a way that also positively influences customer experiences.

by Maurik Dippel, CEO and Co-founder, CircleLytics Dialogue.

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